Preferred Owner Rewards Program
Preferred Owner Benefits
When you lease or purchase a Mercedes Benz at Mercedes-Benz of Gilbert, you automatically become a member of our Preferred Owner Rewards Program. So what does being a preferred owner mean for you? The Preferred Owner Rewards Program at Mercedes-Benz of Gilbert gives you access to the world-class customer experience you’ve come to expect as a Mercedes Benz driver, and by choosing to partner with Mercedes-Benz of Gilbert, you open the door to experience the full VIP treatment.
Here at Mercedes-Benz of Gilbert, our goal is to make sure drivers like you from Gilbert and all the surrounding areas including Chandler Heights, San Tan Valley, Mesa, and Queen Creek get the top-notch service they deserve whether you’re purchasing a new Mercedes Benz vehicle or dropping your car off for service and maintenance.
Benefits Include:
Guest Lounge
Preferred Owners are welcome to relax in our guest lounge, where they can enjoy a cup of coffee, an espresso, or a snack. Our lounge also features a business center with high-speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports, or weather on our array of flat-screen TVs.
Complimentary Courtesy Vehicles
To make life easier, when you visit our service center with an appointment, you can receive a complimentary Mercedes-Benz courtesy vehicle. One of our expert service coordinators will set up the arrangements for your courtesy vehicle.
Shuttle Vehicle
Need a ride while your vehicle is serviced? As a Preferred Owner, you can opt to be shuttled within a ten-mile radius while your car is treated with high-quality service. A member of our friendly team will assist with the necessary arrangements.
Pet Friendly
We love your furry friends just as much as you do. Therefore, you can bring them to our pet-friendly area to enjoy a drink of water and a special treat.
Zero-Wait Service
To reduce your wait time, we’ve streamlined the entire service drop-off and pick-up process and stand behind it with our exclusive Zero-Wait service. With a scheduled service appointment, Preferred Owners are assured that their time will be respected at our dealership including the pick-up and return of their Mercedes-Benz courtesy vehicle. Feel free to schedule your service appointment online to save even more time.
24-Hr Roadside Service
You never know when you’ll need a helping hand should you run out of gas, get a flat tire, or some other misfortune befalls you on the road. As a Preferred Owner Rewards Program member, you’ll have the peace of mind that complimentary 24-hour roadside assistance is only a phone call away. Ask your sales associate or call us at 480-447-3906 for complete program details and exclusions
Fresh Coffee and Snacks
Preferred owners are welcome to relax in our guest lounge, where they can enjoy a cup of coffee, water, and snacks.
Child Center
Adjacent to our guest lounge is a secure children’s activity center, where children can entertain themselves with a variety of toys and games while you keep an eye on them.
Tire Inspection
Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz is designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. We provide you with a complimentary visual tire inspection performed by certified technicians who know your vehicles inside and out.
Multi-Point Inspection
To ensure your Mercedes-Benz runs smoothly on the roads ahead, we’ll check the following:
- Engine compartment fluid levels
- Inspect the condition of belts, coolant hoses, radiator, and motor mounts
- Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
- Exterior features like windshield washer & wipers, mirrors, and lights
- Interior features such as horn, seat belts, windows, climate control, gauges, and much more
Boutique
The accessories boutique is a great opportunity to shop for the latest Mercedes-Benz merchandise and apparel. We also offer a wide array of vehicle accessories to customize your dream car to be as unique as you are. Preferred owners qualify for exclusive offers and promotions on boutique merchandise.