Originally, I wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond the call of duty while helping me buy my GLE53 a couple weeks ago. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thus, a quick note would not cover how much I appreciate your knowledge and time with me on this deal. Shopping for a new car can be inundating to say the least. Finding a good car dealer in the process is rare and I ...

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Today I had good experience with Brandon Schoonover. Thank you for all your help and explanation.

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One thing I have learned is that no correlation between good customer service exists between the prestige of the brand, the reputation of the business, the type of product or service or how much money you spend. I've been the recipient of better customer service when buying a ten-dollar oil filter than when I spent forty thousand dollars on a boat. The employees of the business are the ones that manufacture the quality of customer service one experiences. I recently ordered a SUV from Mercedes-Benz at Gilbert; Arizona and I cannot remember being treated better since COVID-19 came into ...

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normally dread buying a new car for several reasons: (1) the salesperson is pressuring you with hardline sales tactics or trying to sale you something you do not want; (2) management is burying dealer add-ons in the buyers order and hoping you are too exhausted to deal with it; (3) finance is trying to sell you bumper to bumper warranties you probably do not need and that cost an arm and leg. Gale Sedlack, my salesperson, defied this stereotype of the salesperson all of us know all too well and have all experienced at one time or another. She sets the standard of ...

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Glenn Davis was great help in making my purchase. He was very professional and got me in and out of the dealership. This was the best experience I had purchasing a car. I purchased a used Acura/MDX. They offer competitive pricing and great service. I highly recommend Glenn if you are in search of a car. He will give you a great experience and prices. Thank you Glenn, I hope to continue doing business in the future with you.

Dan was very prompt about getting back to us and I felt he was very straightforward and honest in our communications with him

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After visiting a highly-rated local "specialist" used car dealer and being disappointed, we came to MB of Gilbert. Paul was professional, had great product knowledge, and treated my wife (we were looking at a convertible for her) with respect the entire time. The negotiations were reasonable, and it helped that their certified pre-owned car was already priced near where the market was (many high end dealers intentionally overprice to help with negotiations). Overall, the purchase process was very well handled, and the delivery process was first-rate. My wife loves her car and we would both highly recommend MB ...

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Clark Smith made my recent car purchasing experience at Mercedes Benz Gilbert so seamless. In my previous experience with other dealerships, car buying is usually a dragged out process that burns through the day. From the initial presentation of the C 300 I purchased, where he detailed every feature and answered every question I had, to his efficient purchasing process, I was very pleased. I absolutely recommend this dealership and especially recommend Clark Smith. Thank you MB Gilbert!

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This was my first time buying a Mercedes-Benz and was very hesitant to pull the trigger. However I was very lucky to have walked in and be greeted by the best sales person ever. Glenn Davis has many years of experience and it showed by his professionalism and knowledge. I felt comfortable doing business with Glenn because he took his time to work with my wants and needs. I am a very picky person and he was extremely patient with me. Glenn is amazing and I highly recommend him.

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Keith Wong & Jonathan went about & beyond to help me with a purchase in their gift shop. I arrived to Mercedes minutes after the gift shop closed & was wanting to make a purchase for a gift for the following day. Long story short these two gentlemen were able to locate the keys & let me make my selection, & purchase. Thanks guys!!! 😊