Pre-Owned Vehicles
Sprinter Vans
EQ Vehicles
Mercedes-Benz Models
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AMG® Vehicles
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C-Class
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CLA
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CLE
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Convertibles
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E-Class
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G-Class
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GLA
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GLB
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GLC
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GLE
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GLS
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GT
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S-Class
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SL
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Electric
Mercedes-Benz of Gilbert Reviews
I went to the dealership to get the battery in my key fob changed, and while I was waiting in the customer service area, a mouse ran from under a chair and into a vehicle that was parked on the showroom floor. The guy at the parts department saw the mouse and had no reaction, that tells me that's not the first time they seen a mouse.
This dealership makes car buying easy. Arnold Lim is relaxed, quick, and listens. I just purchased a GLB 35. My husband is overseas, and so Arnold worked with us via video chat and listened to our needs. We found the car with the specifications we needed at the price we wanted. The team at MB Gilbert made the experience as stress-free as possible. The lounge is great, and I even found a fun little electric toy car for grandson!
Just bought a car from Gilbert Mercedes, Arnold Lim was a professional, kind , courteous, no pressure, no haggle Salesman. I buy cars regularly for my family, about 1 or 2 cars every year or two. This was an experience that has blown me away, who knew that there could be such a great experience on car buying!! I highly recommend stopping by and giving them a try when you are in the market foe a new or used car. This Mercedes dealership is second to NONE!!!! Arnold Lim is a step ahead of ALL SALESMAN!!! This was truly an exceptional experience!!!!!! THANK ...
Awful service here. I wish there was a place on here for no stars. I’m the type of person who only leave good reviews but after another occasion of the company not standing by their brand and having to resort to getting the manufacturer involved things changed. Buying a CPO means nothing here. I was xxxxed over once with documentation, and it’s not happening again This time the Better Bureau of investigations is will be involved as well
I’ve come to this dealership 3 times now and nobody is better than Arnold Lim. Always hooks it up and is fast and efficient. Won’t ever be going anywhere else to get a new car! Thanks for all your help!
I had an outstanding experience purchasing two new vehicles from James JayJack at Mercedes Benz Gilbert. James ensured my cars were ready for timely delivery, showcasing exceptional professionalism. A special shoutout to Paul Navarrette for enhancing my customer experience with efficient tint and 3M clear bra installations completed in just one day! It's clear that Mercedes Benz values its customers, employing talented staff who make the car buying process enjoyable. I highly recommend this dealership to anyone in the market for a new or used car!
I purchased a new Mercedes Sl 55 from Mercedes Benz of Gilbert and sales associate Arnold Lim. I bought the car from out of state and sight unseen. They made me an unbelievable deal on a beautiful car. Within 4 days of making the deal and 1400 miles away, the new car was sitting in my driveway exactly as described. This has been the best car purchasing experience I have ever had. I will use them again on my next car purchase. Robert Clark
This review is a re-rating of the dealership based on lack of response to concerns over timely registration of the vehicle. Short story is I purchased the car on 8/23, no issues with the staff, quick process, all good. Three weeks later I'm wondering where the registration is as no record at AZ MVD. I call the Finance person I worked with and left messages requesting the status of the paperwork to MVD; no response to date (9/17). I texted the salesperson I worked with who said don't worry about it, they'll give me another temp tag but he ...
Would rate in the negative digits if it were an option. Definitely a dealership not to be trusted . Brought my GLE 53 in for yet another Turbo Decal and left with a vehicle full of swirls and fine scratches to the paint. Service advisor even admitted to not being happy with how my car was returned . Now I have to take a chance to let their detail shop correct the mess they created . This is unacceptable, as it forces me to take time away from my busy schedule to address incompetence! This dealership cares about one thing and one thing only ...
Just Leased a GLC from Mercedes of Gilbert, and again like my other previous interactions with this dealership; in my opinion, they are by far the best in inventory and customer service. Huge thank you to our Sales Consultant Ed Franzen for his unmatched level of knowledge, care, and Professionalism. Thank you Mercedes Benz Of Gilbert for having Mr. Ed Franzen representing your dealership and the Mercedes Benz Brand at this unmatched level.
Welcome to
Mercedes-Benz of Gilbert
OUR NAME MEANS QUALITY.
Quality has and always will be the priority. Quality Vehicles , Quality Service , and a Quality Community.
When you don’t want to settle for anything but the best, that’s where Mercedes-Benz, smart, Mlt comes in. These are more than just vehicles. A Mercedes-Benz, smart, Mlt is your office and your getaway all rolled into one. With luxury and performance, every Mercedes-Benz, smart, Mlt is a delight to drive and to own, and you can find your next Mercedes-Benz, smart, Mlt at Mercedes-Benz of Gilbert. We have a vast selection of new Mercedes-Benz, smart, Mlt vehicles including C-Class, E-Class, S-Class, GLA, GLE, and more. If you are looking for something that still has premium luxury but with a pre-owned price tag, then turn to our pre-owned inventory, where we have many Certified Pre-Owned Mercedes-Benz, smart, Mlt models among other vehicles from other premium brands.
At Mercedes-Benz of Gilbert, we are a full-service dealership. Not only will we be here for you when you are looking to buy a new or pre-owned vehicle, but we will also be here for you when that vehicle needs service. We want to take care of you from start to finish, and we will always take the time to treat you right. So, if you need Mercedes-Benz, smart, Mlt service or maintenance, come to Mercedes-Benz of Gilbert. We are the team that you can count on. From our location in Gilbert, we can serve all the surrounding areas including Chandler Heights, San Tan Valley, Mesa, and Queen Creek. Come by and see us at Mercedes-Benz of Gilbert today.